Securities Service Network, LLC. (SSN) is an independent advisory and brokerage firm seeking highly motivated individuals to join our growing team. Located in Knoxville, Tennessee, SSN offers a casual, fast-paced environment with a focus on training, competitive wages and broad benefits package.
SSN offers equal opportunity on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability that does not prohibit performance of essential job functions. Successfully completing criminal background and credit checks are a requirement for employment.
Seeking a candidate with excellent communication skills coupled with proper and professional phone etiquette. Ideal candidate possesses a great sense of initiative, desire to learn and ability to multi-task across multiple computer systems. The qualified candidate will need to consistently think outside the box and adapt to changing situations. Ability to absorb quickly and retain information is paramount. We are looking for someone who is detailed oriented, career driven, highly motivated, excels in customer service and can work well in a team environment. Financial services experience is required. Securities licenses is preferred. This is not a sales position.
* To inquire, please contact email@example.com and place job title for position of interest in subject line.
Trade Desk/Customer Support
Securities Service Network, a Broker Dealer, is seeking an entry level professional to join our team in the Trading Department. This position requires the ability to work independently in a fast-paced environment, exercise professional judgment, and demonstrate strong problem-solving skills. Candidate should be detail oriented, exhibit strong communication skills, and be able to develop a solid understanding of financial markets. Trader will work in a team setting to provide customer service and support to SSN’s 400+ advisors. Candidate must have obtained or be willing to take and pass the Series 7 and 63/66 FINRA Exams within the first 12 months of employment. Prefer bachelor’s degree and trading experience or knowledge of trading operations is a plus.
-Assist clients and advisors via phone & e-mail with trading strategies, placing trades, and rebalancing model portfolios.
-Execute trades via multiple platforms (Wealthscape, NetX360, Folio Dynamix, Envestnet) for stocks, bonds, options, mutual funds, alternative investments, and advisory portfolios.
-Field questions from and educate home office employees, clients, and advisors regarding Compliance / Trading policies and procedures.
-Identify and manage risks while reviewing and releasing live trades to the market.
-Research, resolve and respond to advanced advisor/client inquiries. This requires the demonstrated ability to make time sensitive decisions.
-Maintain orderly records of all advisor/client inquiries generated during the normal course of business.
-Quickly and accurately make decisions within the scope of their duties and level of empowerment and recognize when escalations are necessary to mitigate risk and/or service issues.
-Collaborate with other departments for problem resolution (Operations, Compliance, Marketing, etc.)
-Focus on accuracy with trade quality control
-Overall professional demeanor and embodiment of corporate core values
Knowledge, Skills, and Abilities Required:
-Must develop a thorough understanding of the financial services industry and stay current with policies, procedures, and regulatory requirements related to trading activities.
-Must have a sense of urgency, ability to multi task, excellent organizational skills, and strong prioritization skills.
-Displays the confidence, skill and professionalism to resolve critical issues in a manner that strengthens the client relationship and mitigates risk for the firm.
-Excellent interpersonal and organizational skills.
-Ability to work in autonomous environment while meeting service demands.
-Ability to use good judgment in line with SSN’s policies and procedures when managing relationships.
-Advanced computer skills with ability to utilize multiple applications at one time (Excel, Word, Outlook)
-Demonstrated ability to collaborate in cross-functional teams for problem resolution.
-Must always demonstrate a positive and professional image.
-Possess advanced analytical skills with the ability to prioritize complex tasks.
Minimum Qualifications –
-Associate’s degree or equivalent industry experience preferred
-Securities trading experience or knowledge of trading operations is a plus.
* To inquire about Trade Desk/Customer Support, please contact firstname.lastname@example.org and place job title for position of interest in subject line.
Note: All employment opportunities are back-office positions. SSN does not offer employment to front office professionals or front-office support staff. Front-office positions such as Registered Representative, Financial Consultant and Sales Assistant are exclusively independent contractor relationships. For information about affiliation as an independent contractor please click here.